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Nikon USA to stop supplying spares to Independent service centres
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Mar 14, 2012, 20:50 #1
shuttertalk Shuttertalker *******
Status: Offline Posts:9,733 Threads:1,965 Joined:May 2004 Reputation: 6
This is pretty big - Nikon USA says they will stop selling spares to service centres and independent repairers outside of their official service network. Their argument is that they want to increase the quality and workmanship of repairs performed, and ensure that repairs are only done using their authorised equipment and calibration tools.

According to one independent service centre though, the cost of becoming Nikon authorised is prohibitively expensive - "Overall you need to buy equipment costing over $160,000 and you sign a contract agreeing they could cut you out tomorrow. The cost of equipment, that only works with their products, is more than the cost of what every other manufacturer requires, put together"

Apparently there are only 20 authorised service centres (according to Nikon USA's page) across the US. Good luck finding one now if you need your camera repaired...

http://www.dpreview.com/news/2012/03/12/...-companies


Mar 15, 2012, 09:06 #2
Z3F Junior Member **
Status: Offline Posts:14 Threads:2 Joined:Mar 2012 Reputation: 0
That's like not being able to service your car unless you bring it to the dealership as opposed to a local mechanic. Complete and utter extortion.

Mar 15, 2012, 14:34 #3
Toad Posting Freak *****
Status: Offline Posts:5,739 Threads:264 Joined:Aug 2004 Reputation: 2
Too right Z3F. Enhancing your maintenance revenue center by denying competition. They spin that as quality control of course...

Mar 15, 2012, 17:15 #4
EnglishBob AKA Craig *****
Status: Offline Posts:3,320 Threads:199 Joined:Oct 2004 Reputation: 7
The canon owner in me is feeling smug.... the generally nice person in me is feeling outrage... nice way to set up a monopoly and price gouge.






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