Hi this is Guerito, from Irma's account (I'm off to work in a minute).
You might be able to save the data. I have a LaCie drive too and my data were gone, although it's been under W2K. The bloody Fat32 file system broke. I bought a utility to rescue corrupt FAT32 files, and I got back most of my pictures. If you want you can have it and give it a try. The utility can even detect drives that are not recognized by the system, I believe. Send me a PM with your email address if you want to try it.
The most important thing now is to do absolutely nothing that would corrupt the drive even more.
I will check back here in the evening.
I'm really sorry for that, Mitch.
Nooooooo! I'll make sure to stay away from that brand.
Hope your data is salvagable....
Echoing G, I'd say do nothing with it until a solution is available. There will surely be one, if not now, then at some point.
Take it to a professional in data recovery in DC. They can take the drive apart and salvage the data - much better than you can do with software at home.
4 years of photos are unrecoverable - don't cheap out - the data is still there - it has not been erased from the disk - it just needs a pro to recover it.
I do not think that taking the drive apart is necessary, as long as the drive isn't physically damaged, which is unlikely in this case. Also, professional data recovery services don't come cheap, you'll pay through your nose for this.
My suggestion is to give it a try with specialised software. I can give you more information when I come home from work, but from what I remember the program I have is really good. It works on low level commands, bypassing most of the OS. As far as I know it's not destructive, that means it never writes anything to the disk. For me it worked just great. The price was relatively moderate, around $50 as far as I remember.
Ok well that sucks to put it mildly. I bought an external Lacie DVD burner and it was absolute crud. I'd never buy anything of theirs again.
HOLY CRAP!!! I am really sorry to hear that Mitch. Almost speechless really, as I would probably pass out if that happened to me. Hope something works out for you.
Hmm, another thing to try would be to connect it to a computer NOT running XP SP2. Have you tried this already?
Yet another option is to deinstall SP2 from XP. I don't know if this is possible, it might be if you installed SP2 after the initial XP install.
I tried it this afternoon on my computer at work. Spun, clicked a few times like it was trying to read, then it stopped, with no recognition by the computer. Same as when it's connected externally. I also tried some software - one that LaCie tech support recommended, but it didn't help. The tech basically said what you said - they won't do data recovery. He said it sounds like the drive head (I think that's what he called it) is bad. "Sorry 'bout that."
In this case, I'd open the box and try the disk as slave directly in the computer. Even if the warranty is void then, you might have a chance to get your pictures back, which is probably more valuable than the drive itself.
Can the storage part of the drive be separated from the mechanical components? If so, that would probably work, if I could then put the storage thingy into a different chassis.
Well I'm going to take it to the Geek Squad tomorrow morning and see what they think. They can do basic data recovery for a lot less $ than most places.
I've never opened an external disk drive in my life, but I'd expect to find some electronics for the USB connected to a regular IDE disk. You should be able to remove the disk drive from the box and connect it like an internal disk to your computer's mainboard. If you have some experts willing to have a look at it, that's probably the best you can do.