I was away this past week on the Pacific coast for a few days to celebrate my wedding anniversary. Did quite a lot of shooting but 3 days in my Sigma 50-500mm quit on me, the autofocus just stopped.
Cleaned contacts, tried it on 3 different bodies and nothing.
Anyone have any experience with Sigma for repairs? Lens is long out of warranty.
All other lenses work just fine, and it is definitely set to AF, worked the switch back and forth many times.
That's a great help, it is the HSM version and you found out more information than I had! Thanks.
That's good to hear, thanks Jimbo.
I can't complain really, the Lens is 9 years old and has shot over 9500+ images.
The new version has IS, and the Canon would be nice.... but I've blown my Photography budget for 2015 already this year! ($2750 so far, hope the wife doesn't read this!)
Mar 6, 2015, 11:30
(This post was last modified: Mar 6, 2015, 11:30 by EnglishBob.)
I chose to use an authorized Sigma Service center in arizona, CRIS Camera Services.
Shipped it to them Saturday, they got it Tuesday, provided an estimate yesterday and I should have it back by the end of next week.
$190 for the repair, full service cleaning inside and out, any adjustments to get it back to factory specification and return shipping included.
Pretty pleased, was expecting it to cost a little more, and I'll have in back in time for a Camera Club Field trip.
I just figured the posts I saw were in the 190 range and they were a couple of years old, figured with inflation I'd be looking at mid to high 2's.
Will post a review of CRIS's services once I get it back. Nothing but good things to say about the people I've dealt with so far.
Got my lens back last Friday, so from mailing to return was a 12 day turn around. It had been cleaned, serviced and repaired. Repaired Autofocus mechanism and replaced HSM motor.
Charged just what they had quoted and it is working like new. Was shipped back very well protected in a much larger box than I used and surrounded by bubble wrap and a whole bunch of styrafoam peanuts.
Would highly recommend CRIS and am probably going to send them my 50D for a cleaning and servicing.
Glad it's all worked out for you.