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Photoshop problems after window 10 update - PatB - Jun 27, 2018

Please can you tell me if you have had messages on Photoshop PSE14 "insuffient ram could not complete" and on pressing ok tells me " needs an integer of 50 to 8"  All this then freezes the whole computer until I switch off.  Any answers please?
thanks Pat

RE: Photoshop problems after window 10 update - Barbara G. - Jun 27, 2018

Welcome to the photography forums! I do not personally use Photoshop but I know there are others on site who do.

So, please be patient for an answer. Thank you for joining us! Cool

RE: Photoshop problems after window 10 update - PatB - Jun 27, 2018

Thank you, Barbara. Did I post this question on the right forum??

RE: Photoshop problems after window 10 update - Matyjasik - Jun 28, 2018

Look in PS performerce RAM.

RE: Photoshop problems after window 10 update - Barbara G. - Jun 29, 2018

(Jun 27, 2018, 13:16)PatB Wrote:  Thank you, Barbara. Did I post this question on the right forum??

I will actually move it to the main discussion section of the forums. Thanks for asking!

RE: Photoshop problems after window 10 update - PatB - Jun 29, 2018

(Jun 28, 2018, 14:27)Matyjasik Wrote:  Look in PS performerce RAM.
Thank you.
I have tried that, but it doesn't give you an option to change it.  I have read other sites and they all say that it doesnt give you the option.

RE: Photoshop problems after window 10 update - EdMak - Jul 2, 2018

What Operating System are you using.  Ed.

RE: Photoshop problems after window 10 update - PatB - Jul 2, 2018

It's on Windows 10.

RE: Photoshop problems after window 10 update - EdMak - Jul 3, 2018

How much memory. Ed.

RE: Photoshop problems after window 10 update - PatB - Jul 4, 2018

(Jul 3, 2018, 03:12)EdMak Wrote:  How much memory.   Ed.

70.4 MB

RE: Photoshop problems after window 10 update - EdMak - Jul 4, 2018

Apologies, meant RAM Memory.  Cheers.  Ed.

RE: Photoshop problems after window 10 update - PatB - Jul 4, 2018

(Jul 4, 2018, 14:01)EdMak Wrote:  Apologies, meant RAM Memory.  Cheers.  Ed.

Oh, I don't actually know where to look for that!

RE: Photoshop problems after window 10 update - EdMak - Jul 4, 2018

Hold down the Windows Key, bottom left, then the Pause Key, usually top right area, may say, Pause/Break. This should bring up a page with a lot of info, including RAM. Ed.

RE: Photoshop problems after window 10 update - MrB - Jul 5, 2018

(Jul 4, 2018, 15:12)EdMak Wrote:  Hold down the Windows Key, bottom left, then the Pause Key, usually top right area, may say, Pause/Break. This should bring up a page with a lot of info, including RAM.  Ed.
That's a great tip, Ed - thanks for that!

Philip

RE: Photoshop problems after window 10 update - EdMak - Jul 5, 2018

Thanks Philip.

Bigger picture, Windows Key, then R, type in, msinfo32


Cheers. Ed.

RE: Photoshop problems after window 10 update - PatB - Jul 5, 2018

(Jul 4, 2018, 15:12)EdMak Wrote:  Hold down the Windows Key, bottom left, then the Pause Key, usually top right area, may say, Pause/Break. This should bring up a page with a lot of info, including RAM.  Ed.

Sorry, I can't find a Pause or Pause/Break key.  Its a Lenovo  B50-50 laptop and I  have looked for info on the website, which is hopeless, been through all sorts of settings that I never even knew I had and still can't find it.  Think I am going to have to resort to taking it into the shop.

Thanks for your time and answering the message.

Pat

RE: Photoshop problems after window 10 update - PatB - Jul 5, 2018

(Jul 5, 2018, 03:37)EdMak Wrote:  Thanks Philip.

Bigger picture,    Windows Key, then R,    type in,     msinfo32


Cheers.  Ed.


RE: Photoshop problems after window 10 update - PatB - Jul 5, 2018

(Jul 5, 2018, 07:18)PatB Wrote:  
(Jul 5, 2018, 03:37)EdMak Wrote:  Thanks Philip.

Bigger picture,    Windows Key, then R,    type in,     msinfo32


Cheers.  Ed.
Hi Ed 

 have actually found it with the above info   its 4 MB.

RE: Photoshop problems after window 10 update - EdMak - Jul 5, 2018

I assume it's P/S elements you use. I use an old version, PS CS4E, which in Edit-Preference=Performance, gives you the opportunity to fine tune. You may have something similar perhaps? It appears this may be linked to Windows, they may update to cure. I do get this on Windows XP Pro, but it is genuine, as XP only sees about 3.5 Gb memory, no matter how much you have. Computer has a dual boot, and on Win 10, 1803, sees the 8Gb I have. Clearing the Cache, is worth trying, again if possible.

There appears to be a work around, Found this, but it involves registry editing, if in doubt, don't. Make a System Restore point before any attempt is made, by anybody!


Here is a Link to where I found this info.

https://helpx.adobe.com/photoshop-elements/kb/integer-50-8-required-closest-value-inserted-photoshop-elements.html

If you are into P/S , then sometime worth expanding your memory, again if possible, surprised if not. memory is fairly cheap nowadays.

Running the Crucial Scanner, link below, will give you memory info.

http://uk.crucial.com/gbr/en/systemscanner

Cheers. Ed.

RE: Photoshop problems after window 10 update - PatB - Jul 5, 2018

Thanks for the info.

I found the Adobe one about the registry editing and it sounded scary, far beyond me, but thanks for your time and help, much appreciated.

Pat

RE: Photoshop problems after window 10 update - PatB - Jul 25, 2018

(Jul 5, 2018, 09:25)PatB Wrote:  Thanks for the info.

I found the Adobe one about the registry editing and it sounded scary, far beyond me, but thanks for your time and help, much appreciated.

Pat


RE: Photoshop problems after window 10 update - PatB - Jul 25, 2018

Thank you, I have taken the info about the registry editing to the computer shop where I bought it  and after telling me I needed to buy extra memory they agreed to do the edit and it has worked fine.    Thank you all so much for helping.

Pat

RE: Photoshop problems after window 10 update - EdMak - Jul 25, 2018

Great ending. Ed.

RE: Photoshop problems after window 10 update - Gleadly - Aug 18, 2018

How much RAM do you currently have?

I had to upgrade from 8GB to 16GB to get good response.

RE: Photoshop problems after window 10 update - PatB - Aug 18, 2018

I have 4Gb and they told me at the shop to start with that I needed to buy more memory but in fact I only needed the registry updating so that it allowed Photoshop to actually have access to an interger of 50-8. The shop edited the registry and now Photoshop works fine.

I don't understand it but that is what happened and I didn't have to buy more memory.

Pat