Photoshop problems after window 10 update
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Please can you tell me if you have had messages on Photoshop PSE14 "insuffient ram could not complete" and on pressing ok tells me " needs an integer of 50 to 8" All this then freezes the whole computer until I switch off. Any answers please?
thanks Pat
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Welcome to the photography forums! I do not personally use Photoshop but I know there are others on site who do.
So, please be patient for an answer. Thank you for joining us!
Barbara - Life is what you make of it!
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Thank you, Barbara. Did I post this question on the right forum??
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Look in PS performerce RAM.
(This post was last modified: Jun 28, 2018, 14:28 by Matyjasik.)
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(Jun 27, 2018, 13:16)PatB Wrote: Thank you, Barbara. Did I post this question on the right forum??
I will actually move it to the main discussion section of the forums. Thanks for asking!
Barbara - Life is what you make of it!
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(Jun 28, 2018, 14:27)Matyjasik Wrote: Look in PS performerce RAM. Thank you.
I have tried that, but it doesn't give you an option to change it. I have read other sites and they all say that it doesnt give you the option.
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What Operating System are you using. Ed.
To each his own!
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How much memory. Ed.
To each his own!
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(Jul 3, 2018, 03:12)EdMak Wrote: How much memory. Ed.
70.4 MB
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Apologies, meant RAM Memory. Cheers. Ed.
To each his own!
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(Jul 4, 2018, 14:01)EdMak Wrote: Apologies, meant RAM Memory. Cheers. Ed.
Oh, I don't actually know where to look for that!
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Hold down the Windows Key, bottom left, then the Pause Key, usually top right area, may say, Pause/Break. This should bring up a page with a lot of info, including RAM. Ed.
To each his own!
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(Jul 4, 2018, 15:12)EdMak Wrote: Hold down the Windows Key, bottom left, then the Pause Key, usually top right area, may say, Pause/Break. This should bring up a page with a lot of info, including RAM. Ed. That's a great tip, Ed - thanks for that!
Philip
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Thanks Philip.
Bigger picture, Windows Key, then R, type in, msinfo32
Cheers. Ed.
To each his own!
(This post was last modified: Jul 5, 2018, 04:19 by EdMak.)
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(Jul 4, 2018, 15:12)EdMak Wrote: Hold down the Windows Key, bottom left, then the Pause Key, usually top right area, may say, Pause/Break. This should bring up a page with a lot of info, including RAM. Ed.
Sorry, I can't find a Pause or Pause/Break key. Its a Lenovo B50-50 laptop and I have looked for info on the website, which is hopeless, been through all sorts of settings that I never even knew I had and still can't find it. Think I am going to have to resort to taking it into the shop.
Thanks for your time and answering the message.
Pat
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(Jul 5, 2018, 03:37)EdMak Wrote: Thanks Philip.
Bigger picture, Windows Key, then R, type in, msinfo32
Cheers. Ed.
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(Jul 5, 2018, 07:18)PatB Wrote: (Jul 5, 2018, 03:37)EdMak Wrote: Thanks Philip.
Bigger picture, Windows Key, then R, type in, msinfo32
Cheers. Ed. Hi Ed
have actually found it with the above info its 4 MB.
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I assume it's P/S elements you use. I use an old version, PS CS4E, which in Edit-Preference=Performance, gives you the opportunity to fine tune. You may have something similar perhaps? It appears this may be linked to Windows, they may update to cure. I do get this on Windows XP Pro, but it is genuine, as XP only sees about 3.5 Gb memory, no matter how much you have. Computer has a dual boot, and on Win 10, 1803, sees the 8Gb I have. Clearing the Cache, is worth trying, again if possible.
There appears to be a work around, Found this, but it involves registry editing, if in doubt, don't. Make a System Restore point before any attempt is made, by anybody!
Here is a Link to where I found this info.
https://helpx.adobe.com/photoshop-elemen...ments.html
If you are into P/S , then sometime worth expanding your memory, again if possible, surprised if not. memory is fairly cheap nowadays.
Running the Crucial Scanner, link below, will give you memory info.
http://uk.crucial.com/gbr/en/systemscanner
Cheers. Ed.
To each his own!
(This post was last modified: Jul 5, 2018, 08:23 by EdMak.)
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Thanks for the info.
I found the Adobe one about the registry editing and it sounded scary, far beyond me, but thanks for your time and help, much appreciated.
Pat
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(Jul 5, 2018, 09:25)PatB Wrote: Thanks for the info.
I found the Adobe one about the registry editing and it sounded scary, far beyond me, but thanks for your time and help, much appreciated.
Pat
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Thank you, I have taken the info about the registry editing to the computer shop where I bought it and after telling me I needed to buy extra memory they agreed to do the edit and it has worked fine. Thank you all so much for helping.
Pat
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Great ending. Ed.
To each his own!
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How much RAM do you currently have?
I had to upgrade from 8GB to 16GB to get good response.
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I have 4Gb and they told me at the shop to start with that I needed to buy more memory but in fact I only needed the registry updating so that it allowed Photoshop to actually have access to an interger of 50-8. The shop edited the registry and now Photoshop works fine.
I don't understand it but that is what happened and I didn't have to buy more memory.
Pat
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